PORTFOLIO - WEB DESIGN
Finca Villa Nora
www.quindiofincavillanora.com
Finca Villa Nora is a country house-hotel with more than 120 years of history and tradition in coffee culture in Colombia.
THE PROBLEM:
The client wanted to renew their website because they didn't like the one they had at that moment.
MY ROLE:
My role was to redesign, deliver and maintain the client website.
PROCESS:
When I started the process of the proposal I realised that the website had a booking system that we do not manage. I had to let the client know about this at the same time as offering a similar service that would cover their needs. So, I offered them our message panel, that is a very easy system where our clients can communicate with their customers through an email and also keep a record of their messages.
RESULTS:
They accepted our offer and nowadays they receive around 5 messages per day asking for their hotel, that they manage through our platform, and they also have recommended us to their colleagues.